Sandra Grunwaldt: Hello, my name is Sandy Grunwald and I am your
wellbeing and Engagement Manager, and I am honored to share some new and
positive initiatives with you today.
Before we officially begin, I have a personal question for you.
Have you ever had a challenging day?
And out of the blue, a caregiver gives you a compliment or a shout out, either
in private or maybe publicly in a meeting or on a safety huddle, and it
literally allows you to take a breath.
Recharge, redirect your mindset towards a more hopeful, energized direction.
It's the best, isn't it?
At the same time, have you ever witnessed or personally experienced
a coworkers above and beyond?
Over the top?
Simply incredible compassion for a patient.
Or a team member or their genuine concern with something you're going through, And
then you get busy and engaged in your work and home life and realize later on
that you just forgot or were too busy to take the time, but should have thanked
that person, given them a shout out.
This is very common in our busy hospital clinics, hospital daycare, and
offices, and these are the reasons I'm excited to share some more information
around our new Charge Health app.
It's designed to create a more connected, grateful, and resilient healthcare
culture by igniting connection among us.
Joy in our busy work days and appreciation through sending Sparks.
Charge Health more specifically, is our new mobile app that builds workplace
cultures of positivity and belonging by connecting our teams and each other.
And helping us understand our why behind our work charge.
Health is a game we can play daily to compliment and recognize our
colleagues for being great team members.
It allows us to have some fun while saying Thank you for all the
impactful work our coworkers do.
You can actually watch a short video on our intranet that shows us
how to use and play Charge Health.
Our goal is to build a culture where everyone feels seen and appreciated,
and Charge Health helps us do that.
Are you curious where and how you can get it?
You can download the Charge Health app from our internet by
searching charge health for the QR code, and quickly downloading it.
No usernames or passwords are needed.
You can also search with a Charge health app on your device.
Then select New Mexico and search San Juan Regional.
One of our top reasons that we have selected Charge Health is its association
with improved patient satisfaction and how well staff work together to provide care.
Fostering communication and a great staff culture is essential to
improving our patient experience.
Charge Health Partners with Press Ganey and is designed to build up
relationships with and across teams.
Turn improving patient perceptions.
Charge health also displays spark sets for national hospital team celebrations.
Such as Pharmacy Week, hospital Week, and more.
Look for special opportunities to recognize your departments and coworkers
during their special recognition weeks.
Charge Health also allows for a quick real-time snapshot of our
overall engagement as our caregivers rate their likelihood to recommend
other's to work here in the app.
Since we began using Charge Health a few months ago, can you believe
8,291 compliments have been sent?
246 caregivers have participated and 47 departments have been sparked.
That is a ton of positivity being spread throughout our hospital and clinics.
Thank you for taking the time.
Energy to learn more about charge health and more importantly, and
ultimately how you can begin your days by sending a meaningful spark to bring
positivity to a valuable caregiver.
Here's to even more connection, recognition, and celebrations
together this year.